Spectrum

FAQs

How long has your company been in business and where are you located?
Spectrum Screening, Inc. has been in business since 1991. We are located in Round Rock, Texas.

Where does Spectrum Screening get all of its information on applicants?
Directly from Municipal and Superior Courts, directly from the previous employer, directly from Federal Court Pacer System, directly from colleges and universities, directly from applicable credit bureaus, and in the case of Motor Vehicle records, from an outside supplier that gets its information directly from the states on a daily basis.

Note: Our court records are NOT a database service as are some. When you place an order with us, you will obtain the most current information available.

What laws govern the collection and use of the kind of information you make available?
The FCRA (Fair Credit Reporting Act) is the law that allows the applicant to have a copy of our reports and to challenge its accuracy. The EEOC regulations allow you to pre-screen applicants, but prohibit you from hiring decisions based on sex, age, race, etc.

We have all the appropriate documents for you.

It may be legal to get this information on a job applicant, but is it legal to use it to make a hiring decision?
Yes, absolutely! Misstatements on an application are grounds for dismissal of an employee or denying an applicant. If you hire a dangerous or unqualified person into a position where they could harm others, and a reasonable inquiry would have revealed that information, you can be held liable for the employee's acts.

What happens if I get a candidate for a job that has an excellent resume and has other job offers and I can't wait for a background check?
Hire that person contingent upon a successful background check. If you find that the person made misstatements on their application or resume that is grounds for dismissal. If they know that you are going to verify information they are much less likely to misrepresent themselves.

I've decided that I'd like to try your services. How do I get started?
We understand that when you make the decision to use our service that you probably want to get started right away. Please be assured that the process is easy and we can be working on your order today. Call us at 512-459-2181 and we will fax or e-mail the forms needed to start your account and process your first order.

In addition, please be assured that we will work with you, to make sure that you are getting the information you really need at a price you can afford.

Do you have software to place orders?
Yes, we have software. With our web based FRS ordering software you can place orders and retrieve your reports with just a few clicks of your mouse.

Does your software have a price or monthly fee?
No, Spectrum Screening’s report ordering software is free to our clients. There is no monthly fee and updates are free also.

Is there a sign up fee to become a client?
No, all that you need to do is review our service agreement, sign and fax back to 512-459-2182.

If you require credit reports for employment or tenant screening, then a new member must agree to have their office inspected by a third party inspector for compliance with the Credit Bureaus. We invoice the one-time inspection fee at cost, which is typically $65.

How will we be billed?
Your company will receive a detailed monthly invoice in the US mail due net 15 days.

Are there other ways to order reports?
Yes, you can fax or e-mail your requests or order from a secure web page.